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A-1 Self Storage

301 High St, Oakland, CA 94601

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Mayra Hernandez

3 weeks ago
rating 1.0
I have quite a few grievances with this storage facility but I'll begin with my a safety concern I had after seeing a car permanently parked inside the storage unit. I asked if overnight parking was allowed inside the premises and the front desk got confrontational with me and said they are well aware of the parked car. They said that in fact they have a family living in the storage unit. I am not well versed on zoning or permit laws for storage units but I did say that information is best to be shared with future renters of STORAGE SPACES. Today at around 1:30 I went back to my storage unit and then inside the office to use the "Customer Business Center" they have. In fact I was told by a different front desk that this is not an actual customer business center and referred me to "the starbucks down the street" as I asked her for more direction to get to the starbucks she got defensive and told me to google it. She then proceeded to tell me that "she heard I was asking about the people who live in the unit" and that it was her living in the unit. Like I said I dont know much about apartment permits and laws but this attitude of hers was completely unprofessional. She even had the nerve to tell me to go back to Los Angeles as if this was her house I was intruding in.

Patricia Levy-Phillips

3 months ago
rating 5.0
Very clean well managed.

???? ????

4 months ago
rating 4.0
Yea I liked the place too.

Cristy Heartcherry

5 months ago
rating 1.0
BEWARE IF YOU ARE SOLW MOVING OR DISABLED. ~ I really liked this facility unfortunately after renting 2 units and moving all buy belongings inside I received a message telling me I had 15 days to GET OUT because I took too long moving in and was on the grounds 11 minutes after closing.

Stephanie Stockwell

9 months ago
rating 5.0
I stored my belongings here for over a year and had a great experience! It was very clean, safe and convenient off/on highway access. I would rent here in a heartbeat if the need arose in the future.

Cynthia Allison

10 months ago
rating 5.0
EXCELLENT Customer Service! Friendly staff and they took the initiative to suggest things that I hadn't considered. Highly recommend A-1!

Nick Khadder

11 months ago
rating 5.0
A-1 Self Storage was great! Friendly, helpful staff, spotless and well-organized facility with good security, and no difficulty in ending the lease when I was ready. Also, they were very good about payment options and reminders. I have no regrets choosing them for our storage facility when we needed one.

Brendan Barker

11 months ago
rating 5.0
This A 1 storage is the best and had the best prices as well. The whole entire staff is so nice and they help each and everyone. They have great units to store stuff and all i can say is if you really need a storage place give them a call or go down and talk to them they will show you some units and alsp go over pricing

Michael Castricone

11 months ago
rating 5.0
Great customer service, quick knowledgeable staff and very helpful. They helped me out with available discounts and set me up with 2 perfect units. Would recommend them highly over Extra Space who are bandits! they send you a letter 3 days after you move in saying they are raising your rent next month! Great location, access and very clean facility. Keep up the good work.

Victor Nazi

1 year ago
rating 5.0
I like this place, clean and very organized the crew, Dana amazing service!!!!

Katie Kjersem

1 year ago
rating 5.0
Customer service was excellent The Elevators smell so great and it's a beautiful clean and great Location!

Kim Brown

1 year ago
rating 5.0
Clean and late nite accessibility! Good Customer service. staff showed they care BUT that wont matter if you don't have the money to pay your bill.

Denise Coronado

1 year ago
rating 5.0
A-1 is the only storage facility we use. We keep coming back because of the friendly staff that both Maribel and Marisol show us. The facility is spotless, secure, and easy to access our storage with ease. They're extended hours allow us flexibility when comparing to other storage facilities. I have recommended family and friends and will return for our storage needs in the future. I would recommend A-1 if cost, safety, and peace of mind are important to you.

Spencer Mills

1 year ago
rating 1.0
This place will get you for every penny they can. Your bill escalates so read the fine print. When it was time to cancel, they told me they don't do refunds, even though my auto payment had just come out. Girl at the front desk said they require a 10 day cancellation notice. I told her I would like to do that, and get a refund for the remainder of the month, but she said they don't do refunds. When I asked why the 10 day cancellation policy if no refunds, she refused to answer. She gave me Allen McCarthy's phone number and he never returned my call. Basically, they stole 20 days rent from me, and they do this to customers all the time. The Bridge Storage is right down the street. I have used them with my parents before, and they are a MUCH better option than this place. THIEVES!

Mark Towery

1 year ago
rating 5.0
Easy rental process Marisol was really informative, fast and knowledgeable. Facility is very clean secure and well lit. So far so good!

EG E

1 year ago
rating 5.0
Nice looking building BUT the staff has a BAD attitude. They were not very nice to me. MANY other storage places in Oakland that have staff that will treat the customers correctly.

Jason Diamond

1 year ago
rating 4.0
Very clean, well-managed facility. Downside is cost continued to climb over time, roughly 50% over the span of several years. A bit outrageous.

Alan S

1 year ago
rating 5.0
My experiences have been nothing but positive while dealing with Maribel and Anna. Whether over the phone or at the facility, they are professional, courteous and on point with their service delivery. Where one leaves off (out of the office), the other picks up, without skipping a beat; from initial (no charge) on hold/reservation to finalization/contract signing, everything went smoothly. Their facilities are clean, secure and each unit is alarmed. This facility, which has entrance and exit gates at opposite sides of the property can accommodate large moving trucks. This is an important question to ask as not all storage facilities can handle oversize trucks.

Toinette M. Eugene

1 year ago
rating 5.0
Anna and Marisol were the best!!! Excellent advice re: size of storage container I needed, assistance in recommending a mover when the movers I had contracted with failed to show! Their service with a smile along with smooth professionalism made my dealings with A-1on High Street fabulous! Thanks, Ladies!

Lynn Jones

1 year ago
rating 5.0
Great customer service and clean facilities. Definitely feel safe to store stuff here in this great location.

Kim Brown

1 year ago
rating 5.0
Clean and late nite accessibility

Enrique Nevarez

2 years ago
rating 4.0
Friendly service from the ladies working the front. Clean facility. I recommend to anyone who needs storage space. Pricing is fair for the area.

Judi Venuto

2 years ago
rating 5.0
All of the staff were extremely helpful and concerned that our storage needs were met. The feel of the A-1 is like that of a small home town operation even though there's a large number of units. The office is spotless and so was our storage unit. I would highly recommend them.

Mary Sutter

2 years ago
rating 5.0
We stored our home items for a few months while we moved. The place was always very clean and we had great service whenever we went there. Highly recommended!

Jean Lee

2 years ago
rating 5.0
The service and the staff was very nice and helpful to what I need.

Aaron Smith

2 years ago
rating 5.0
Great service...always

vootee1

2 years ago
rating 5.0
I had a very positive experience with A-1 Self Storage for over 5 years. Fair price, clean safe spaces and a friendly and reliable staff.

jay will

2 years ago
rating 5.0
Cleanest storage I've ever seen

Cornelius Dinkmeyer

2 years ago
rating 5.0
The customer service was excellent and the facility was very clean and secure. I would definitely use them again.

Israel Ramirez

2 years ago
rating 5.0
The staff is great, they are really helpful I've been buying merchandise from this location for a few years. They are always fully stock. Great prices I recommend this place to anyone that is looking for moving supplies..

Yoshika Hedberg

3 years ago
rating 5.0
Very clean and safe environment. Staff has been very friendly the past years I've been using the storage space here.

Timothy Petoskey

3 years ago
rating 5.0
Best storage facility in the area. Top notch, you wont be sorry about keeping your junk and valuables there. And, no, I wasn't paid to write this!!!

Matt O'Neill

4 years ago
rating 5.0
I started my search for storage by using online reviews. With a little leverage on locations, I soon found my attention drawn to A-1 Storage High Street. I asked for a space quote online, and found it reasonable. I went into the location the next day with a packed van, and 10 minutes later was moving in my stuff, with size and price exactly as indicated. The team is always super pleasant, the space remarkably clean, and the access entirely satisfactory. I've even walked from Fruitvale BART from time to time and found it accessible. The fun music had me dancing on occasion, and I'm hoping the security cameras didn't catch that part :-) Moving out, when the time came, was also as simple and transparent as could be hoped-for. I will definitely be doing business with these fine folks again--I just wish they'd go national.

Cindi Griffin

4 years ago
rating 2.0
I have been a customer at this storage facility for years unfortunately, and I recently had a terrible experience with them. They increased my rent on a unit that was $362, for a 20 x 10 ( not cheap to begin with ! ) to $385. without writing me and giving me any notification of this, and even when I paid over the phone with the head Manager she did not bother to mention to me that my rent was increased by $23. /month. REALLY NOT COOL and they have made plenty of money off me and I have only been late with a payment maybe twice in 5 yrs.

Yong Sook Rogers

4 years ago
rating 5.0
Clean. Good location. Workers are polite and helpful. A little bit pricy!

Brian Yap

4 years ago
rating 5.0
great experience setting up our space. The team was super friendly and organized. Thanks!

Christine Doan

4 years ago
rating 5.0
Not the cheapest of all storage facilities but they will try to work with you as best they can. It is indoor and very clean. Moving back to the Bay Area from the east coast my fianc and I needed to find a place quick for our things since he will be deploying soon. The girls here for us in and showed us some options before we rented out anything and made sure we got everything we needed before we left. I appreciate the customer service that is provided here 100%!!!

Rodney L Best

4 years ago
rating 5.0
Great and knowledgeable group. There leadership was direct and precise. I will tell all my friend to make this your first stop, when you need storage.
See all Reviews
rating 4.5
45 Reviews
Write a Review

Mayra H.

2 weeks ago
rating 1.0
A day after putting this review I received this via certified mail I place this as public record because this happened right after I placed this yelp...

Eoin O.

3 months ago
rating 5.0
This is the best place in Oakland for storage. Very friendly staff. Check in was a breeze. Highly recommend it.

Allison R.

9 months ago
rating 5.0
I called only days in advance and representatives at A-1 were helpful and efficient getting me an available space. Their prices are one of the better ones...
See all Reviews
  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • Se Habla Espanol